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Knowledge and integrity have hit the headlines a lot in recent years as one corporate scandal after another has thrown a spotlight on how organizations deal with the voluminous and never ending growth of electronic content around them.

 

Today, it’s not so much about how organizations wish to organize themselves but about the growing number of regulations and legislation that they must comply with in order to continue to do business effectively.

 

In many respects, content management sits at the heart of this, or more specifically, the need to manage knowledge (unstructured data) with integrity.

 

Immediacy’s core specialism is web content management and here we are fortunate that the majority of systems in this part of the content jigsaw are mature products that have been around for 10 years or more. For a long time, content managed within most commercial systems at least, has been done so with quite a high degree of integrity.

 

As an example, when content is added to an Immediacy system, it is automatically time-stamped and a range of metadata applied to it including, primarily, the author. From this point, workflow can be configured and all subsequent versions of this content are stored within the system and can then be audited at any point.

 

Over the last couple of years, Immediacy has been developing a document management system to integrate with and complement our web content management system. A valid observation could be that why would we bother as there are more than enough document management systems around. Our response to this is that in developing a system now, we can more accurately tailor it to the changing needs of organisations and exploit new technologies that weren’t available when the more traditional systems were first created.